Motorsports Service Advisor OWEN MOTOR SPORTS - CHARLESTON

Motorsports Service Advisor

Full Time • OWEN MOTOR SPORTS - CHARLESTON
Benefits:
  • SIMPLE IRA
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance
About the Role:
Owen Motor Group Inc is looking for a passionate and driven Motorsports Service Advisor to join our team in Charleston, IL! This is your chance to combine your love of powersports and motorsports with a rewarding customer-facing career. If you thrive in a fast-paced dealership environment and know your way around high-performance machines, we want to hear from you.


Responsibilities:
  • Greet and assist motorsports customers, providing expert guidance on service needs and repair options
  • Write up accurate and detailed repair orders for powersports, motorsports, and recreational vehicles
  • Communicate repair timelines, service updates, and estimates to customers throughout the service process
  • Coordinate with technicians to prioritize workflow and ensure timely completion of service jobs
  • Upsell recommended maintenance services, parts, and accessories to enhance customer value
  • Process invoices, payments, and warranty claims accurately and efficiently
  • Build lasting customer relationships to drive repeat business and dealership loyalty
Requirements:
  • Previous experience as a service advisor, preferably in motorsports, powersports, or automotive dealership settings
  • Strong knowledge of motorcycles, ATVs, UTVs, or other motorsports vehicles
  • Excellent customer service and communication skills
  • Ability to read and interpret repair orders, service manuals, and warranty documentation
  • Proficiency with dealership management software (DMS) is a plus
  • Strong organizational skills with the ability to manage multiple customers and jobs simultaneously
  • Valid driver's license required; motorsports endorsement a plus
About Us:
Owen Motor Group Inc has been a trusted name in the Charleston, IL community, delivering top-tier sales and service for motorsports and powersports enthusiasts. Our customers keep coming back because of our knowledgeable staff, honest service, and genuine passion for the industry. We foster a team-first culture where employees are supported, valued, and encouraged to grow alongside the business.
Compensation: $45,000.00 - $60,000.00 per year




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