Automotive Service Manager
Full Time • OWEN FORD - MARSHALL
Benefits:
- Simple IRA
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
About the Role:
Join Owen Motor Group Inc as an Automotive Service Manager, where you'll lead a dynamic team in providing top-notch service to our valued customers. We are seeking an enthusiastic leader who is passionate about the automotive industry and dedicated to delivering exceptional service experiences.
Responsibilities:
- Oversee daily operations of the service department to ensure efficiency and productivity.
- Manage and mentor service technicians to enhance their skills and performance.
- Ensure customer satisfaction by addressing concerns and resolving issues promptly.
- Develop and implement service department policies and procedures.
- Monitor inventory levels and order parts as needed to maintain service quality.
- Prepare and analyze service reports to track performance and identify areas for improvement.
- Collaborate with sales and parts departments to ensure seamless operations.
- Stay updated on industry trends and technologies to enhance service offerings.
Requirements:
- Proven experience as a Service Manager or similar role in the automotive industry.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent customer service and communication skills.
- Knowledge of automotive systems, repair processes, and service management software.
- Valid automotive service technician certification is a plus.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and handle multiple tasks.
- High school diploma or equivalent; further education in automotive technology is a plus.
About Us:
Owen Motor Group Inc has been proudly serving the Marshall, IL community for over 20 years, providing exceptional automotive services and building lasting relationships with our customers. Our commitment to quality and customer satisfaction has made us a trusted name in the industry, and our employees love the supportive and collaborative work environment we foster.
Compensation: $60,000.00 - $90,000.00 per year
Employment Opportunities
At Owen Motor Group, we’re more than just a dealership - we’re a community - built on integrity, teamwork, and innovation. We’re looking for motivated individuals who are passionate about redefining the automotive industry.
Why Choose Owen Motor Group?
- Career Development : Ongoing training, mentorship, and growth opportunities.
- Recognition : Your contributions matter - and they’re celebrated.
- Inclusive Culture : Work in a supportive environment where every voice is valued.
- Supportive Environment : Fun, team-oriented environment, with an open-door policy between managers and their teams.
A Day in the Life at Owen Motor Group?
- No two days are alike - and that’s what makes it exciting!
- You’ll kick things off with a quick huddle to celebrate wins and set the day’s goals.
- Then it’s all about helping people - whether that’s guiding a customer to their perfect ride, teaming up with coworkers to solve challenges, or keeping things running smoothly behind the scenes.
- The pace is fast, the energy is high, and there’s always something new to learn.
- Best part? You’re surrounded by a team that has your back and celebrates your successes alongside you.
Here you’re not just starting a job - you’re building a career. Whether you’re interested in Sales, Service, Finance, Administration, and more, we’ve got a place for you!
Ready to drive your career? Explore our current opportunities and Keep Goin with Owen!
Ready to drive your career? Explore our current opportunities and Keep Goin with Owen!
(if you already have a resume on Indeed)
Or apply here.
