OWEN MOTOR GROUP, INC.
SALES ASSOCIATE / CLIENT REPRESENTATIVE

JOB DESCRIPTION

Responsibilities:

● Actively seeks out customers in and outside of dealerships.
● Promptly responds to customer inquiries through CRM and phone.
● Promptly greets all customers entering the dealership - greets with a smile, introduces oneself, shakes customers hands , and guides them through the process.
● Learns and follows OWEN MOTOR GROUP, INC. sales procedures 100% of the time.
● Follows up with customers, sets up appointments, builds productive trusting relationships with customers, and enters into CRM.
● Assesses customer needs and provides assistance and information based on their needs and product knowledge.
● Up sells accessories and service.
● Introduces customers to both parts and service departments 100% of the time.
● Completes four squares and closes deals approved by the Sales Manager.
● Completes CRM daily with no overdue / dormant events.
● Keeps showroom floor models looking perfect and updates the showroom as needed.
● Teams up with co-workers to ensure proper customer service.
● Takes all required OEM and dealership sales training and maintains 100% completion.
● Other duties as assigned.

Qualifications:

● Prior Sales experience preferred.
● Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
● Proficient in basic math and writing skills.
● Excellent troubleshooting skills.
● Proven customer service track record or obvious desire to provide next level customer service.
● Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).

Benefits:

● Competitive Pay Plan in all Roles at OWEN MOTOR GROUP, INC.
● Medical / Dental / Vision / Simple IRA / Disability and Life Insurance / Paid Vacation and

Holidays
● Internal Promotion Opportunities and Ongoing Training

● Employee Discounts